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According to the Future of Jobs report from the World Economic Forum, by 2025, critical thinking, complex problem-solving, people management, emotional intelligence, and creativity will be among the most important workplace skills.

The importance of soft skills is undervalued by many. Companies want people who know how to act on the job, communicate and listen effectively, and take initiative. In this article, you will learn what soft skills are and how they can help your career.

What are soft skills?

In simple terms, soft skills can be described as skills to interact amicably with those around you. Also known as emotional intelligence or people skills, these personal attributes can affect your professional as well as personal relationships.

While these skills are more difficult to develop than hard skills, they are equally important in running a business. Getting an understanding of what these soft skills are can help the ones you need in the future.

Why are soft skills important?

Let’s take a look at a few reasons outlining the importance of soft skills.

Career progression

Candidates with stronger soft skills have a better chance of getting the promotion to a leadership position than candidates with more experience but weaker soft skills. So, if you want to set yourself apart from others and progress in your career, it is crucial to develop these skills.

Interpersonal workplace

In the modern workplace, skills like collaboration, active listening, communicating with colleagues, and presenting ideas with confidence are highly valued. These skills ensure a healthy, collaborative, and productive work environment—all of which are crucial in this increasingly competitive world.

Hard to automate

Soft skills are difficult to automate and it is highly unlikely that they will be automated anytime soon. So, needless to say, these skills will become more desirable.

Increased demand by clients

In the increasingly competitive marketplace, clients have a lot of options. With smartphones and the internet, low prices and convenience are easy to come by.

So, in order to influence their choices, the one thing that you can focus on is customer service. Your organization’s success will depend on how well your employees are able to communicate with your clients at a human level.

To set yourself apart from others and progress in your career, it is crucial to develop these skills.

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What are the most in-demand soft skills?

Soft skills can tell what someone’s professional potential is or how they will react under pressure. This is why employers are looking for candidates with the right soft skills.

Here are a few soft skills that are most in-demand:


This skill shows how you embrace change. Work environments are constantly changing and you should be able to adapt to every situation.

Adaptability also helps you with self-management, analysis, optimism, and self-motivation.

Attention to detail

You have to be accurate and thorough in your work and pay attention to minor details. This will set you apart from employees who want to just get the job done and move on.

For this, you must have sub-skills like critical observation, scheduling, questioning, introspection, and acuity.


You must be able to share your ideas effectively. The most common communication skills that you have to focus on are presentation, written and verbal communication, active listening, and constructive feedback.


Creativity was usually linked with fields like design or art. But the truth is that every professional needs creative skills for innovating, experimenting, questioning, and mind-mapping.

Interpersonal skills

These skills cover how well you communicate with others and make a positive impression on your colleagues.

For interpersonal skills, you have to focus on empathy, diplomacy, tolerance, humor, and networking.


Leadership skills are needed to mentor, guide, and train employees. Employers always prefer applicants with leadership potential because they show more initiative and will most likely help the company grow.

Leadership skills encompass management skills, cultural intelligence, and authenticity.


Regardless of what your job is, the ability to solve problems creatively and analytically will always come in handy. Problem-solving skills will help you with analysis, decision making, brainstorming, observation, and logical reasoning—all of which are highly in demand.


In a corporate environment, the importance of teamwork cannot be overstated. It helps you with collaboration, managing and resolving conflicts, mediation, coordination, and idea exchange.

Time management

With time management, you will be able to utilize your time efficiently. It also covers some sub-skills like stress management, organization, planning, goal setting, and prioritizing.

Work ethic

This soft skill relates to putting in the effort and valuing your work. It requires commitment, dependability, responsibility, discipline, and professionalism.

How to build soft skills?

Building and improving your soft skills can help you with your career development and professional relationships.

Here are a few steps you can take to build soft skills:

Take feedback

Be open to feedback that you might receive from your managers, supervisors, and coworkers.


When you are communicating, think about your tone of voice, how you are addressing others, your body language, and the clarity of your message. Take tips from others to find a communication style.

Get out of your comfort zone

In order to improve your soft skills, you have to take on something new and get outside of your comfort zone. This can include taking on new responsibilities, getting a leadership role, or working in a new setting.


When you are working on improving your soft skills, you will face setbacks as well as success. You have to learn from both of them. Gather feedback on your skills and how you can improve.

Work through conflict

Conflict in the workplace is not uncommon, but how you deal with them matters. In case you are in a conflict with a coworker, think of ways to resolve it and figure out a way to work in a collaborative work environment with them.


You need soft skills to interact with other people. Whether you are presenting your ideas to colleagues, negotiating to get a contract, or networking to find a new job, you use soft skills every day at work. By developing these skills, you will have the arsenal to get more business and improve your career progression.

Soft skills can help you get promoted to a better job and earn better. 

If you have a family, you may be working hard to better your career for you, but, perhaps, mainly for them. Be sure to protect their financial futures with a plan to replace your income if something happened to you.

At Quotacy, we understand the impact your life has on your family. Both disability insurance and life insurance are important.

Disability insurance replaces you’re income if you were to become disabled and be unable to work. Life insurance provides your family a large sum of money if you died unexpectedly.

Both can be customized to fit in your budget and are especially affordable if you’re relatively young and happy. You can learn more about disability insurance here: Individual Disability Insurance.

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About the writer

Quotacy is the country’s leading broker for buying life insurance online. We are obsessed with making it easy for everyone who has loved ones who depend upon them to have life insurance.